Lynn Trinko is the Program Manager of the Educational Technology Department. She has a Master’s in Education and is currently in a doctoral program. Her research interests are varied from the: decision to enroll in higher education, to the effective use of synchronous online tools, to how higher-order learning occurs in a blended environment, the process by which shared understanding develops in a chat learning space. The Internet and Higher Education just recently published an article about shared understanding where findings show that chats are spaces that can lead to shared understanding.