The Ohio State University at Lima


Student Life Disability Services FAQ

Q: Is Student Life Disability Services (SLDS) open?

Yes, SLDS is still open Monday – Friday, 8 a.m. - 5 p.m. All drop-ins and student appointments will be conducted via phone or virtually until further notice. Exam Services will not be proctoring exams while virtual instruction is in place at Ohio State.

If you have a question or concern, please either call the office (Phone: 567-242-750) or email Karen Meyer (meyer.193@osu.edu).


Q: What happens now that exams are online? How do I get extended time for an online exam?

The Learning Center will not be proctoring exams while the University’s instruction remains online only. Please communicate with your instructors to discuss your exam accommodations in their courses.

  • Some instructors may opt for alternative assessments (e.g. essays, untimed exams) which would not require exam accommodations.
  • If your instructor is creating online timed exams, please notify your instructor if you are approved for extended time. Academic departments are responsible for setting up extended testing time in Carmen.

SLDS is available to instructors and students to consult about unique circumstances.


Q: I currently have a volunteer note-taker assigned in my in-person class. Now that class is online, will I still receive a copy of the notes?

Once you have learned from your instructor on how they will adapt the course for virtual instruction, please let your note-taker know if you would like to continue receiving notes.

You may find that you no longer need a note-taker due to the course design changes. For example, lectures that are prerecorded videos can be watched at your own pace. On the other hand, some instructors may still opt for scheduled class meetings with real-time communication using CarmenZoom.

Regardless of your decision to continue receiving notes, all established note-takers will receive compensation for their notes.


Q: Does this affect Attendance and Deadline Modification (ADM) Agreements?

Completed ADM agreements will be honored, though reasonable modifications to the structure of the agreements may be needed with the shift to online instruction. Please contact your instructors to discuss any additional barriers presented by changes to the course format. Let Karen Meyer know if you need any assistance right away.


Q: With the switch to all-virtual instruction, I anticipate barriers and would like to request new accommodations. What are my next steps?

If you are a SLDS-registered student, please contact Karen Meyer at meyer.193@osu.edu

Virtual Instruction FAQ

Instructor FAQ

Q: As I am adapting my course materials for virtual instruction, what should I be considering with regards to disability access? How do I best support my students?

We acknowledge the significant effort required to quickly adapt your courses to online instruction. We want to collaborate with you to ensure that access for students with disabilities is maintained through this transition. Some students may encounter disability-related barriers with online instruction or assessment (e.g. students who use assistive technology, students with medical limitations on screen usage). SLDS staff are available for consultation regarding best practices and accessibility. (Phone: 567-242-7510 or meyer.193@osu.edu

If you have students in your course who are utilizing accessible media, please notify our Accessible Media Team of any added materials by contacting meyer.193@osu.edu.

Below are some tips to keep in mind as you are creating virtual course content (adapted from DO-IT):

  • Use clear, consistent layouts and organization schemes for presenting content, and make instructions and expectations clear for activities, projects, and assigned reading.
  • Offer outlines, scaffolding tools, and adequate opportunities for practice to help students learn.
  • When selecting new materials, try to find videos that are already captioned, and articles that are available in a text-searchable format (meaning you can highlight and search the text within the document; click here for an example).
  • Images can be made accessible to blind and low-vision students by providing captions or inserting alt text into the image. Use large, bold fonts on uncluttered pages with plain backgrounds and color combinations that are high contrast.
  • Provide flexibility and understanding as this experience may cause disruption to the student’s home life and available resources – which may negatively impact a student’s disability symptoms.

For more tips, visit ODEE’s article “Five Basic Ways to Improve Accessibility in Your CarmenCanvas Course".


Q: How will exam accommodations work? Will SLDS proctor online exams?

Extended time on exams as an accommodation generally only applies to traditional, time-limited exams. If you decide to offer alternative means of assessment (e.g. essays, non-timed exams, project work), then a student’s extended time may no longer be applicable. We encourage to speak with registered students if that is the case.

SLDS will not be proctoring exams while the University’s instruction remains online only. All exams should be administered online or through other remote assessment methods by faculty. Academic departments are responsible for setting up extended testing time in Carmen.

Please communicate with your students to discuss their exam accommodations in your courses. SLDS is available to instructors and students to consult.


Q: How do I give students their extended time for online quizzes/exams?

Prior to making time allotment adjustments, please confirm how much extended time each of your students should get for their quizzes/exams.

You can also confirm an individual student’s extended time multiplier by checking their Course Accessibility Letter email or contacting OSU-Lima’s DS office.

Extended Time in CarmenCanvas: Use the Moderate Quiz function:

1. Once your quiz is published, look at the quiz page (From the list of quizzes, click the link for the quiz, but don't click the button to edit it).

2. Along the right-hand side, you will see the option to Moderate this Quiz. From here you can see quiz progress and, depending on your settings, give additional attempts or additional time.


Q: Does this affect Attendance and Deadline Modification (ADM) Agreements?

Completed ADM agreements should be honored, though reasonable modifications to the structure of the agreements may be needed with the shift to online instruction. Students with ADM agreements should be contacting you to discuss any additional barriers, if any, presented by changes to the course format. SLDS is available to instructors and students to consult.